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Workflow Abandonment Rate

The Workflow Abandonment Rate card on the VR Dashboard tracks how often assets stall or exit a workflow before reaching approval. This article covers how to read the card and what it means for your team.

This is a read-only metric tile — it reflects workflow activity automatically.

What it measures​

Workflow Abandonment Rate is the percentage of workflow instances, from the trailing several months, that have not reached completion within 14 days of being started. A workflow doesn't need to be explicitly cancelled to count here — simply sitting incomplete past that window is enough.

How to read it​

  • The headline number is the abandonment percentage.
  • A warn marker appears past 10%, and critical past 25%.
  • Underneath, the card shows the raw split between stalled and still-active workflow instances.
  • The card needs at least 10 workflow instances before it shows a value.

Why it matters​

A high abandonment rate suggests workflows are being kicked off without the resources, ownership, or intent to see them through — work that's effectively lost even though it was never formally cancelled. It's worth reading alongside Stage Bottleneck to see whether abandonment clusters around a particular stage.